Good morning(afternoon,evening),sir(madam) 早上（下午、晚上）好,先生（夫人）.
Glad to meet you.很高兴见到您.
Welcome to our hotel (restaurant,shop).欢迎到我们宾馆（餐厅、商店）来.
Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快.
Have you a reservation?您预定过了吗?
May I know your name and room number?您能告诉我您的名字与房间号吗?
Here is your room key.给您房间钥匙.
Are these your baggage?这些是您的行李吗?
May I take them for you?我来帮您拿好吗?
Housekeeping,may I come in?客房服务员,我可以进来吗?
Leave your laundry in the laundry in the laundry bag behind the bathroom door.请把要洗的东西放在浴室门后的洗衣袋中.
I hope I'm not disturbing you.我希望没有打扰您.
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