一、求英语口语酒店服务员与客人场景两人的口语对话
R:Good morning, sir .can I help you? 早上好先生,有什么可以帮到您? G:Morning .l would like to check out. 早上好,我想操持退房。
R:Certainly. Can I have your name and room number? 好的!您可以通知我您的名字和房间号码吗? G:Thomas Dickson in Room 1218 托马斯.迪克逊 房间号码是1218.
R: A double room for two nights at 800RMB per/night, the meals that you had at the hotel are
250RMB….Here is your bill please check it.
一间双人房住两晚,每晚房费是800元,您在酒店餐厅的消费是250元。。。桐碧游这是您
的账单请您核对一下。
G:慧基 Sorry, l am not clear about this item. 不好意思,我对这项消费表示不了解。
R: Oh. This is for the phone calls you made from your room. 这是您从房间内拨打的电话账单。局销 G: But I didn’t make any calls. 但是我并没有拨打任何电话。
R: Oh, just a moment. l’ll check it . l’m terribly sorry sir .we made a mistake.we will deduct it
from you bill right away.
请您稍等一下我查一下。十分抱歉,是我们的失误,我立刻从账单中扣除此项免费。 G: It seems correct now .Can I pay by credit card? 如今看起来账单是正确的了。
R : Yes, Sir. We will cancel your pre-authorization and charge your bill by Credit Card. 好的,先生。我们将会取消您之前刷的预受权再重新收取您的费用。 G: Yes. 好的
R : Have a nice day! We hope to see you again!
好的!先生。祝您有愉快的一天,我们等待能再次见到您!
二、雅思口语预订时间准吗?会不会给你调到其他时间?
洛阳大华雅思为您解答,预定时间不准,会被调整到其他时间,不过会有邮件通知的,请以邮件通知为准。
三、我是做咖啡厅里面的服务员,有时候我去点单,我就问客人你好!看一下需要吃点什么呢?然后客人就说我要你
你可以说:先生真有眼光,我们的咖啡很有爱意。喝一口还想喝,很回味哦!!!
如果你说你怎么回事,客人会继续纠缠你,你拒绝会冷场,只好把答案转移到咖啡里。唯有这样能得到一个温和的回礼不会有尴尬。希望一句话能帮助到你哦!
四、当酒店入住登记时搞错房型,服务员怎样用英语来和客人对话
1、Apologize:such as ,sorry to tell u that I had book a wrong room for u
2、offer some solution:
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